RCM

RCM: Streamline Repossessions with Real-Time Case Mapping

RCM integrates seamlessly with RecoveryConnect® and MRS web applications, providing field agents with real-time repossession assignment information. This empowers agents to minimize risk by preventing wrongful repossessions and swiftly updating unit status to "On Hook." The "On Hook" status allows agents to proceed with asset recovery at their convenience and when conditions are safe.

A permissions walkthrough video is available here: https://youtu.be/rW0rJGe0Wr8

Our privacy policy can be found here: https://mbsicorp.com/privacy/

RCM's intuitive map interface allows drivers to efficiently manage addresses using custom icons, providing one-touch updates, setting pickup locations, and maximizing unit recovery. Create and save filters to easily focus on critical agency information. Each asset recovery form captures condition details and photos, automatically generating a Condition Report for client submission.

Key RCM Features:

• Customizable map icons (Pro): Tailor your map view for optimal efficiency.
• One-touch "On Hook" status: Quickly update collateral status.
• Streamlined Asset Recovery: Efficiently report condition, photos, and personal property.
• Real-time case information and addresses: Access critical data instantly.
• Rapid map search (Pro): Quickly locate specific cases.
• Favorite cases: Prioritize and quickly access frequently used cases.
• Case filtering: Efficiently manage and prioritize your workload.
• One-touch quick updates: Instant status updates.
• Automated geo-updates: Automatic location tracking.
• To-Do list: Manage and track quick condition reports for recovered units.

24/7 Support is available. Submit a request via our Contact Us page or website: https://mbsicorp.com/contact/

Version 3.0.33 Updates (October 2, 2024)

• Mobile Case Acceptance: Users can now accept cases directly on their mobile devices.
• Accept/Decline Cases: Accept or decline cases from the "NEW CASES" section on the home page.
• Multi-select Cases: Long-press to select multiple cases simultaneously.
• Enhanced Search/Filtering: Search and filter by client, case type, dates, or "accepted before" status.
• Detailed Case History: All activity is logged within the case history.